THE ORBVIZ INTELLIGENCE ENGINE
The power behind every OrbViz experience
The OrbViz Intelligence Engine is the layer driving every report, interaction and insight across the platform. It transforms traditional reporting from a static delivery mechanism into a live source of intelligence — capturing engagement, stakeholder behaviour, feedback and signals as they happen.
Whether powering Customer Revenue Intelligence, Executive Intelligence or Stakeholder Intelligence, the Intelligence Engine helps organisations understand not just what they published, but how people responded, what matters most, and where action is needed next.
This unlocks a new level of visibility — helping teams detect risk earlier, uncover opportunities faster, understand audience needs more clearly, and make better decisions with greater confidence. Because reporting should not just inform. It should reveal what happens next.
Turn every interaction with your reporting into intelligence you can act on
ENGAGEMENT ANALYTICS
Measure reach, activity and engagement across every report to understand who is paying attention and where.
SIGNALS
Turn customer activity, engagement and business events into live signals that surface risk, opportunity and key changes as they happen.
NOTIFICATIONS
Receive real-time notifications when feedback is submitted, customer health shifts, or important signals are triggered — so teams can act earlier.
FEEDBACK & SENTIMENT
Capture direct feedback and understand sentiment in context, helping teams identify concerns, themes and changing confidence.
CUSTOMER HEALTH
Combine engagement, SLAs, feedback, sentiment and signals into a live health score that helps teams prioritise renewals, risk and growth.
AI INSIGHTS
Use AI to interrogate trends, identify patterns and surface insights faster — helping teams understand what’s changing and why.